What People Are Saying…

“When things are raised these are acted on promptly The staff are all capable and there are good client/carer professional relationships. Aware of care plan and these are accurate of people’s needs. Staff and management treat people with respect. Staff are respectful and maintain peoples dignity. No concerns over safety and very happy.”

“BGS have looked after my father's very demanding care needs for the last 5 years since he moved into sheltered accommodation. They were the only one out of 14 care providers that I called, that we're willing to take on his needs at the time required. They have never let us down, even in the worst weather. Their staff are well trained, professional, friendly, polite and demonstrated sincere interest in his well being, even to the point of joining him and my mother at Coffee Mornings. Their daily visits and conversations became part of my mother's social life. In the last few weeks, my father had to be moved into full-time care which means that we will no longer need BGS' services. What they did for my father was very demanding both physically and emotionally, requiring retraining in the use of new equipment specific to him and liaising with the NHS to share information when required. I would not hesitate to recommend them."

“Our family put a notice in the local paper for our 60th Wedding Anniversary, but due to the coronavirus pandemic I couldn't get the paper. I told the carer how I was won over by Mr D all those years ago and that he used to meet me everyday after work with a kit-kat. She went out and bought the paper - and also a pack of kit-kats.”

"To everyone at BGS thank you so much for looking after mum so well over the last few years. your carers team has been wonderful showing great kindness to her and also to my father. thank you also to your office team for your support."

"Mum, my brother and myself would like to say a huge 'Thank You' to all the wonderful staff who have done an outstanding job during the coronavirus pandemic. Many thanks.”