We Value Your Feedback – Help Us Improve Our Care

At BGS Healthcare Ltd, your experience matters deeply to us. We are committed to providing high-quality care and support, and your feedback plays a vital role in helping us achieve that.

By sharing your thoughts and experiences, you help us understand what we’re doing well and where we can improve. Your insights guide us in offering additional support and training to our carers, ensuring they deliver the compassionate and professional care you deserve.

We’re proud to foster a culture of openness, learning, and continuous improvement. In line with our duty of candour and Care Quality Commission (CQC) standards, your voice helps us grow as a service – always striving to do better for you and all those we support.

Thank you for taking a moment to leave a review. It truly makes a difference.

We like to celebrate our carer team for their caring support:

Has someone made a difference to your day or gone above your expectations to help you with something? Have you got a favoured carer, or one of our team made a positive impact to you or your loved one?

Please let us know and complete our feedback form.